High turnover is like having a tapeworm. No matter how many new people the organization hires, they never grow. Here are a few of the less obvious costs: Training costs Think about […]
The Costs of Turnover
John Demma
Welcome to my blog. I have been a manager for fifteen years, and for the past five years I have been leading teams of 500 people or more as a director and VP for large growth companies. I share my leadership journey and thoughts here with the hopes of helping and inspiring other leaders.
Five Free Ways to Boost Associate Morale
You cannot have happy customers without happy associates.The real value in a company is created at the interface between the associate and the customer. Here are some best practices for creating and […]