How Leadership Differs From Management

What are the ways leadership differs from management? Are modern pressures for speed and competitiveness causing an over-managed yet under-led Corporate America? I’ve been reading about this lately, and here’s what I’m starting to understand. At the head of many countries around the world there are separate managers and leaders. Russia’s President Dmitry Medvedev is … Continue reading How Leadership Differs From Management

Disrupting Complacency Without Being A Caveman

What is the right way to create urgency in the workplace? I started reading John Kotter's Leading Change this week, and he discusses creating a sense urgency as the first step in meaningful organizational change. I wholly agree with the need for urgency, but I can't decide if I agree on all of Kotters's prescribed … Continue reading Disrupting Complacency Without Being A Caveman

Management Skills: Be Trustworthy

Gravity keeps the earth rotating perfectly around the sun. If that gravitational force became any weaker, we would drift away from the sun forever. Trust is the gravity that keeps our relationships in orbit - including work relationships. The first step to building trust is to trust others. Here's how I think we complete step … Continue reading Management Skills: Be Trustworthy

Management Skills: Trusting Others

When I first became a manager at the age of twenty, I tried to make friends instead of managing my team. That was a miserable failure. Then I tried to manage without building relationships. I thought I had it all figured out until I received the results of my first employee satisfaction survey. People described … Continue reading Management Skills: Trusting Others

Ethics Series Part 3: Leadership Trust, Pay and Pipeline

The study of ethics is the study of decisions between right and wrong, and, in business, ethics is about decisions between right and wrong in the face of financial incentives. Game theory states that individuals make decisions that maximize their own utility. In organizations this leads to conflict between principals and their agents. A company … Continue reading Ethics Series Part 3: Leadership Trust, Pay and Pipeline

Ethics Series Part 2: Incentives and Compensation

Last week we discussed the pickle or ethical dilemma of empire building. Sales managers, like our hypothetical friend Tom Hansen from Ethics Corp, are motivated through bonuses and advancement opportunities to expand their responsibility beyond its optimal size. Empire building is part of a deeper ethical problem for organizations called the agency problem. Fundamentally, individuals … Continue reading Ethics Series Part 2: Incentives and Compensation

Ethics Series Part 1: Empire Building

One of my favorite moments in sports is when a baseball runner gets caught in a pickle. Trapped between two bases with fielders chasing him down from both sides, the runner's athletic talents along with his decisiveness are put to the test. Sadly, it usually doesn't work out well for the runner. Over the next … Continue reading Ethics Series Part 1: Empire Building